• Centre for Foundation Studies in Science
  • pasum@um.edu.my
  • 03-79675800
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Frequently Asked Question 

  • Change Programme
    1. Can I change my offered programme at UM?

No. The offered programme is final, and changes are not allowed.

 

  1. If there are multiple offered given by UM, what do I need to do?

For examples two programmes offered: UM Foundation and UM JPA scholarship, student must choose within the date of acceptance given. Failure to accept within the given deadline indicate that the student declined the offer letter given.

 

  • Withdrawal of Programme
    1. How to withdraw?
      • Only student with ‘Ready to Enroll’ Status is eligible to apply 
      • Log in to MAYA portal (maya.um.edu.my)
      • Go to Enrolment > Enrolment Amendments
      • Select Programme Withdrawal
      • State Reason for Withdrawal
      • Upload supporting documents (scholarship/institution offer letter)
      • Click Submit
      • PASUM will review the request and seek approval from the Admission Office

 

  • Study Deferment
    1. What condition allow for deferment?

 ONLY allow for Medical reasons  → Email a medical certificate to akademik_pasum@um.edu.myStudents must accept the offer and complete self-enrollment first before requesting deferment

 

  • Module Registration
    1. Can I register and activate my status late than the given deadline? 
    2. All students MUST register and activate their status within the given timeline. Late registration may incur a penalty fee.
    3. Students facing issues with tuition fee payments must attach proof of financial difficulties and email the PASUM admin.
  • SISWAMAIL
    1. Can I change my SISWAMAIL username or password?

Only the password can be changed after login

 

  1. I forgot my username and password?

Please further refer to this link to retrieve your username and password: 

https://sso.um.edu.my/cas/forgot-id/index.html 

 

  • Authorization of Documentation 
    1. Who can certify my document(s)? 

List of Authorised Personnel:

  • Grade A Government Officers
  • Commissioner for Oaths
  • Principal/Headmaster/Assistant Principal
  • Elected Representatives
  • Village/Block/Condo Representatives
  • JKKK Chairman (Village Development & Security Committee)
  • Community Leader/Native Chief

 

Document Requirements:

✔️ Must be Malaysian citizens residing in Malaysia

✔️ Official stamp must include name, position, and office address

 

 

  • Prospectus: 
    1.  Kindly refer the UM Foundation Brochure: Brochure

 

  • Residential Colleagues Matters

Please refer to website : https://hep.um.edu.my/accommodation

Last Update: 23/06/2025